Each time that “Middle East Crane Equipment Trading LLC” is referred to, this is deemed to relate to Luyckx group, its branches, shareholders, officers, managers, staff, employees and other representatives


Your privacy is very important to us. We want to process your personal data in a legal, correct and transparent way. This privacy policy explains which personal data of yours, as a natural person, we collect and process.

This always means data about you as a client, as a possible future client or as a different type of interested party, such as a beneficiary, contact at a company, etc.

We recommend that you read this information with care, so that you know precisely what we use your personal data for. This privacy policy also contains more information about your privacy rights and how to exercise them.


Middle East Crane Equipment Trading LLC, with its registered headoffice located at 1703 Three Sails Tower, P.O. Box 42284, Abu Dhabi - UAE is the party responsible for this privacy policy. Please email us with any questions and/or comments at


We may amend the privacy policy at any time, for example within the context of changes to our services or the legislation in effect. In the bottom right corner, you will find the version number and issue date. The valid version can be found on our website


You yourself can actively opt to give us your personal data when you subscribe for a newsletter or contact us through other channels (telephone, website, e-mail, trade fair, etc.). In that case, for example, you will give us your name, address, e-mail, telephone number, company name, your contact at a building site, etc. We will use the data that you actively provide us with to inform you about the subjects chosen by you or to fulfil your specific request. For example, if you want to become a customer, we will register your data in our database. We will then use that data to execute the agreement.

In addition, for the proper operation of our website, we make use of “cookies”, small text files that are stored locally on your computer. Cookies help us to remember choices (e.g. language choice, a newsletter, etc.) and to show you more relevant services and other information. These mini files or cookies are not used to check the surf behaviour of the visitor on other websites. Your Internet browser will allow you to prevent the use of cookies, that you will receive a warning when a cookie is installed or that you can remove the cookies from your hard disk afterwards. To this end, consult the help function of your Internet browser. We use this data, for example, to analyse our website using Google Analytics. The idea is never to use cookies at individual level.


5.1 You can acces your data

If you want to access the data about you that we process, please let us know. If you exercise your right of access, we want to provide you with as complete an overview of your data as possible. It is possible that some personal data from classic back-up files, log, history or archive files are not included in this overview. This data is not part of the currently processed personal data and that is why it is not immediately available. They can therefore not be included. They are removed from those files using standard clean-up processes.

5.2 You can have your data corrected

It is possible that certain data that we stored about you is not or no longer correct. You may always ask us to correct or complete that data.

5.3 You can have your data removed

If you suspect that we process certain data unlawfully, you can ask us to remove it.

5.4 You can oppose certain uses of your data

If you do not agree with the way in which we process certain data, you may oppose it. Opposition that we will respect unless there are mandatory grounds not to do so, which is the case, for example, if we process data to combat fraud.

5.5 You may sometimes refuse to let your data processed fully automatically

Some data processing and processes are fully automated without human intervention.
We try to impart the logic of this automated process when it is relevant.

If you do not agree with the result of such a fully automated process, you may contact us.

5.6 You may ask to have your data transferred to a third party

You have the right to ask that personal data that you provided us with yourself be transferred to you or directly to a third party. The privacy legislation does have a number of restrictions to this right, so that it does not apply to all data.

5.7 You may exercise your rights

Always be as specific as possible if you wish to exercise your rights. Then we can handle your request concretely and correctly. We do have to verify your identify as well as possible, to avoid someone else exercising your rights. That is why we will ask for a copy of your ID card if you make such a request.

Do you have a question or a comment, or do you no longer wish to receive certain information? Then mail us at It is your first point of contact with regard to privacy.

You no longer wish to receive our newsletter? At the bottom of every newsletter you will find a link; simply click on it to unsubscribe.


We use your personal data if we have a clear goal for it. If we no longer have a goal, we remove the data.

The principle for storing your personal data is the legal storage period (often that is up to 10 years after the end of a contract or the execution of a transaction).

For the execution of our rights this may be longer. If no storage period is prescribed by law, then the storage may be shorter.

Some applications may require a broader time horizon, for example to carry out studies or draw up risk and marketing models. Some insights only become clear when you view them in a broader time frame. To this end, the storage period may be extended by 10 years compared to the standard storage periods. We will always try to break the link with individual persons and only work with aggregate or anonymised data.


We call on various processors to process personal data.

They are companies that we commission to process certain personal data for us, such as:

  • consultants;
  • market research firms;
  • ICT (security) service providers, etc.;
  • marketing and communication agencies;
  • social media;
  • companies that help us to determine and analyse your user behaviour on our applications and Internet sites;
  • etc.

In order to protect your personal data and have sufficient guarantees that the processors will respect the privacy legislation, the processors have been asked to enter into a processing agreement.

In addition, all the employees of Middle East Crane Equipment Trading LLC are bound by a confidentiality agreement and they are well informed about how to handle personal data.


We find it important to handle your data safely. That is why use is made of various security technologies and measures to offer your data appropriate protection against unauthorised access, loss or publication. Unfortunately, exchanging data via the Internet is never 100% safe. Even though we do everything possible to guarantee the security of your data, we can never absolutely guarantee it.

Version 2 - 24-05-2018